Help Center

Frequently asked questions and how to reach us.

Who can use Montara Market?
Only staff verified through HR records across the four Montara properties.
How many items can I list?
Unlimited, as long as the items are real and in the condition described.
How does payment work?
Meet the seller at the property — pay in cash or transfer. The platform takes no fees.
What if an item is missing or misrepresented?
Use the Report button on the listing. IT will follow up within 24 hours.
Can I cancel a reservation?
Yes, within 24 hours of reserving. Contact the seller directly.
Can I sell company property?
No. Items belonging to the company, guest rooms, or guests are not allowed.

Still need help?

Contact Montara HQ IT department.

it@montara.local

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